Shipping policy

Shipping Policy

Thank you for shopping with Kenzie & Co.

Order Processing

Please allow 1-2 business day for your order to be processed and prepared for dispatch. During busy periods, processing times may be slightly longer.

Shipping Time

Estimated delivery time is typically 6-8 business days, depending on your location. Please note that delivery times are estimates only and may vary due to carrier delays, customs, public holidays, or periods of high demand.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow your parcel.

Shipping Costs

We offer free shipping on all orders. Any applicable costs will be clearly displayed at checkout before you complete your purchase.

Delays

While we do our best to ensure timely delivery, Kenzie & Co. is not responsible for delays caused by shipping carriers, customs, weather conditions, or other factors outside our control.

Incorrect Shipping Information

Please make sure your shipping details are entered correctly at checkout. Kenzie & Co. is not responsible for orders shipped to incorrectly entered addresses.

Questions

If you have any questions about your order or shipping, please contact us at support@kenzieandco.net